Andrews' Patient Philosophy
The Andrews Institute and its team members strive to provide our patients the best health care services available. The following, written by Dr. James Andrews, serves as our code of conduct and our promise to our patients.
The patient is always right.
Make the patient feel he is treated properly by his previous physician.
Do not say anything about another physician or another person, for that matter.
Always be open-minded.
Listen to the patient.
Do not be the first person to make the BIG statement.
Attitude, responsibility, knowledge, desire, availability are always necessary to be successful.
One must always be able to “read a patient”.
Physician must be confident with his diagnosis and surgical skills. His confidence is reflected back and perceived by patient.